Get it into the system.
Log the arrival manually or use AI Scan Label to help capture shipping-label details. Keep names, units, carriers, and tracking numbers together.
PACKAGE MANAGEMENT, WITHOUT THE PAPER TRAIL
Every arrival.
Every handoff.
Accounted for.
One place to log packages, manage lost items, and verify pickups. Give your front desk a clearer way to keep things moving.
For front desks, mailrooms & property teams.
MEET TRACKNEST36 seconds. A clearer front desk.
Package intake. Clear records. Confident handoffs.Watch on YouTube ↗
FROM ARRIVAL TO PICKUP
Less searching.
More certainty.
When every shift uses the same record, the next person at the desk can pick up where you left off.
Find the right record.
Search the queue by recipient, unit, carrier, or tracking number. See what is still waiting and what has already been collected.
Close the loop.
Review the item, verify the pickup, and update its status with relevant notes. Give the next shift a record they can follow.
TWO WORKFLOWS. ONE PLACE.
Packages arrive.
Things get left behind.
Track both.
Your front desk handles more than deliveries. TrackNest brings package tracking and lost-and-found management into the same daily workflow.
MADE FOR THE PEOPLE AT THE DESK
Fits your workflow.
Works on your devices.
Use TrackNest on a computer, tablet, or phone. Start with the devices your staff already use.
No locker hardware required
Organize the packages your team physically receives, stores, and hands over.
Access for each role
Staff work the queue. Company admins manage their company’s records.
A shared operational view
Search, filter, and review records so the right information is easy to find.
THE FRONT-DESK PLAYBOOK
Better processes
start here.
PACKAGE OPERATIONS
A front-desk package intake checklist
A repeatable intake process helps the next shift find the right package without retracing the delivery.
Read the guide PACKAGE OPERATIONSA better package-desk shift handoff
Give the incoming team a clear view of waiting packages, exceptions, and the next actions that matter.
Read the guide LOST & FOUNDWhat to include in a lost-and-found record
Write an item record that helps staff distinguish similar belongings, locate them, and review a claim.
Read the guideA FEW THINGS TO KNOW
Questions,
answered.
Do we need package lockers?
No. TrackNest is designed for teams that receive and hand over packages themselves. Locker hardware is not required.
Can our staff use phones and tablets?
Yes. TrackNest works from a computer, tablet, or phone. It can also be added as a PWA on supported devices.
Does it also handle lost-and-found items?
Yes. Found-item records can include control numbers, item details, claim notes, and QR labels that help staff open the correct record.
How do we get started?
Request a demo to walk through your front-desk workflow and discuss onboarding.
A CLEARER WAY TO RUN YOUR DESK
Make your next handoff
your simplest one.
See how TrackNest fits the way your team works.